Neopets Games Not Working

• Neopets Games Not Working 2019
• Neopets Lunar Cheat

1. Ads are icky for sure—but they do help to pay the bills at Neopets and allow The Neopets Team to continue bringing us Neopians new content. If you want to support the game that has given you many hours of entertainment, consider purchasing a Premium subscription to replace the lost income from the ads you would have been viewing.
2. As of January 12, 2021, Flash may not be re-enabled in any browser. Flash Conversions. The Neopets Team is already hard at work on switching existing Flash features to be Flash-free. We are currently optimistic that Neopets will still be playable in a post-Flash world. What does it mean when Neopets is 'converting' a Flash feature?
3. Feb 08, 2021 To participate in the New Game Challenge, all you have to do is play the new game and send your score! If you beat AAA or Abigail's score, you'll earn prizes. Unlike in Daily Dare, however, you don't have to challenge either AAA or Abigail; you can play and earn prizes from both of them.

Start by looking at the address bar in Google Chrome and clicking the Not Secure button. This will open a menu in which you will have to select 'Allow' Flash in order for your map of Neopia to show up and for games to play properly.

Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

This article provides information about resolving various errors reported by online games in Internet Explorer.

Original product version: Internet Explorer 9 and later versions
Original KB number: 2528246

Summary

When playing online games from websites like Facebook, Yahoo, MSN, and other websites using Internet Explorer you may notice that the online games may not perform as expected. Playing or attempting to play online games may give the following results:

• Games may fail to download
• Games will not start
• Games may not load completely
• Some game functionality may not work
• You may be dropped from a game or game website when playing a game
• Your screen may go black when playing a game
• Games may freeze during play

Note

If you are having issues with Internet Explorer functionality other than just games, see Tips for solving problems when Internet Explorer crashes or stops working.

More information

The most common cause is a missing or outdated add-on that's needed to play the game. Most online games are based on Silverlight, Flash, or Java and do require Internet Explorer add-ons to function. In most cases, ensuring that you have the latest updates for Windows, Internet Explorer and any Internet Explorer add-ons can help resolve most issues. To troubleshoot online games issues in Internet Explorer do the following:

Internet Explorer

If you are using ActiveX Filtering or Tracking Protection in Internet Explorer 9 or a later version, some content like games or videos might be disabled. To find out if you are using ActiveX filtering or Tracking Protection, see one of following articles:

• Use ActiveX controls for Internet Explorer 11.

Microsoft Silverlight

For games that use Silverlight, issues can be resolved by updating to the latest version of Silverlight. The following troubleshooting steps may help to resolve the issue:

• Install the latest version of Silverlight and then make sure Silverlight is enabled in Internet Explorer
• If you need to uninstall and then reinstall Silverlight visit the Get Microsoft Silverlight website and click the Uninstall Silverlight tab
• For help with Silverlight issues, visit the Silverlight Community website

Java

For games that require Java add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Make sure you have the latest version of Java installed
• In some cases, it may be necessary to uninstall Java from your installed programs list and then reinstall the latest version
• For help with Java issues, visit the Java Help Center website

Adobe Flash

For games that require Java add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Update to the latest version of Adobe Flash
• In some cases, it may be necessary to uninstall Adobe Flash from your installed programs list and then reinstall the latest version
• For help with Adobe Flash issues, visit the Adobe Flash Help and Support website

Adobe Shockwave Player

For games that require Adobe Shockwave Player add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Update to the latest version of Adobe Shockwave.
• In some cases, it may be necessary to uninstall Adobe Shockwave Player from your installed programs list and then reinstall the latest version.
• For help with Adobe Shockwave issues, visit the Adobe Shockwave Player Help and Support website.

Make sure the add-ons are installed and enabled

You will need to make sure that the necessary Add-ons are enabled in Internet Explorer, to do this follow the steps below:

1. Start Internet Explorer and click the Tools icon and then click Internet Options.
2. Click the Programs Tab and click the Manage add-ons button.
3. From the Show dropdown selection, select Run without Permissions.

Look for the following add-ons in the displayed list and make sure the Status is listed as Enabled.

Note

When checking to see if the add-on is installed you can also verify the current version of the add-on.

• The add-on for Microsoft Silverlight is listed as:

  • Microsoft Silverlight

• The add-ons for Adobe Flash and Adobe Shockwave Player are listed as:

  • Shockwave Active X Control
  • Shockwave Flash Object

• The add-on for Java is listed as:

  • Java Plug-in (May be multiple add-ons)

More information

The most common cause is a missing or outdated add-on that's needed to play the game. Most online games are based on Silverlight, Flash, or Java and do require Internet Explorer add-ons to function. In most cases, ensuring that you have the latest updates for Windows, Internet Explorer and any Internet Explorer add-ons can help resolve most issues. To troubleshoot online games issues in Internet Explorer do the following:

Internet Explorer

If you are using ActiveX Filtering or Tracking Protection in Internet Explorer 9 or a later version, some content like games or videos might be disabled. To find out if you are using ActiveX filtering or Tracking Protection, see one of following articles:

• Use ActiveX controls for Internet Explorer 11.

Microsoft Silverlight

For games that use Silverlight, issues can be resolved by updating to the latest version of Silverlight. The following troubleshooting steps may help to resolve the issue:

• Install the latest version of Silverlight and then make sure Silverlight is enabled in Internet Explorer
• If you need to uninstall and then reinstall Silverlight visit the Get Microsoft Silverlight website and click the Uninstall Silverlight tab
• For help with Silverlight issues, visit the Silverlight Community website

Java

For games that require Java add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Make sure you have the latest version of Java installed
• In some cases, it may be necessary to uninstall Java from your installed programs list and then reinstall the latest version
• For help with Java issues, visit the Java Help Center website

Adobe Flash

For games that require Java add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Update to the latest version of Adobe Flash
• In some cases, it may be necessary to uninstall Adobe Flash from your installed programs list and then reinstall the latest version
• For help with Adobe Flash issues, visit the Adobe Flash Help and Support website

Adobe Shockwave Player

For games that require Adobe Shockwave Player add-ons, issues can be resolved by updating the add-ons to the latest version. The following troubleshooting steps may help to resolve the issue:

• Update to the latest version of Adobe Shockwave.
• In some cases, it may be necessary to uninstall Adobe Shockwave Player from your installed programs list and then reinstall the latest version.
• For help with Adobe Shockwave issues, visit the Adobe Shockwave Player Help and Support website.

Make sure the add-ons are installed and enabled

You will need to make sure that the necessary Add-ons are enabled in Internet Explorer, to do this follow the steps below:

1. Start Internet Explorer and click the Tools icon and then click Internet Options.
2. Click the Programs Tab and click the Manage add-ons button.
3. From the Show dropdown selection, select Run without Permissions.

Look for the following add-ons in the displayed list and make sure the Status is listed as Enabled.

Note

When checking to see if the add-on is installed you can also verify the current version of the add-on.

• The add-on for Microsoft Silverlight is listed as:

  • Microsoft Silverlight

• The add-ons for Adobe Flash and Adobe Shockwave Player are listed as:

  • Shockwave Active X Control
  • Shockwave Flash Object

• The add-on for Java is listed as:

  • Java Plug-in (May be multiple add-ons)

Help! Games, Maps and Dailies Don't Work On Neopets

Having an issue with not being able to play games, maps not showing up, customization not loading and/or other Neopets site features not working in Google Chrome? If yes, then this tutorial is for you!

Web browsers like Google Chrome are starting to disable Adobe Flash by default, so you will have to enable it - or whitelist it - for Neopets (and any other website with Flash) yourself in order for these features to show up.

Not the best at computers? No worries, it's a very simple fix which can be resolved with a few simple clicks.

Neopets Games Not Working 2019

Enabling Flash On Neopets

Enabling Flash for Google Chrome

Start by looking at the address bar in Google Chrome and clicking the Not Secure button.

This will open a menu in which you will have to select 'Allow' Flash in order for your map of Neopia to show up and for games to play properly.

Once you have clicked Allow, you your page should refresh and you should be able to see the map of Neopia, play games, customize your pet and do your favourite dailies once again!

Enabling Flash for Neopets on Firefox

Similar to enabling Flash for Chrome, you can enable Flash on Neopets for Firefox by clicking the Block icon in the address bar if you are already on a page that is currently blocking a Flash element.

Simply click that you wish to Allow Flash to run. Your page will refresh and you will be able to play games, see the map, customize your pets and see dailies again.

To make sure that this setting is permanently allowed for Neopets, click the i button in your address bar to open the quick settings tab and make sure it shows Allowed to Run under preferences.

Enabling Flash for Neopets on Microsft Edge

Once on Neopets, click the '...' button in your upper right corner and go to the Settings menu.

Next, click Advanced on the left side of the menu, bringing up a new set of options, one of which will ask if you wish to turn Flash Player On. Click the button so it is blue, refresh your Neopts page and you should be good to go!

Conclusion

We hope that this helps fix Flash issues on Neopets, but it may not be a one-all fix. Sometimes browser plugins, such as Ad Blockers or script preventers may also prevent Flash from running, so make sure to try viewing Neopets without any browser add-ons if the steps above did not resolve the issue you were having.

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